Welcome to Townsend Real Estate
For more than 43 years, Townsend Real Estate has proudly served homeowners, investors, tenants, and military families throughout our community. As a family-owned and operated company, we believe successful property management is built on relationships, trust, and a commitment to excellence.
At Townsend Property Management, we believe every property is more than just a rental. It is an investment, a home, and a reflection of the people who own and live in it. That's why we strive to maintain the highest standards in property care, tenant placement, and customer service.
Our experienced team is dedicated to protecting our owners' investments while providing quality housing and exceptional service to our residents. From finding qualified tenants and overseeing maintenance to ensuring compliance and maximizing property performance, we manage every detail with professionalism and care.
Located in one of the nation's largest military communities, we are especially proud to serve the men and women who serve our country. We understand the unique needs of military families and property owners, and we are honored to be a trusted partner throughout their real estate journey.
At Townsend Property Management, it's more than just a rental—it's a commitment to our owners, our residents, our community, and the legacy we've built over four decades.
Contact Us- 43+ Years of Experience
- 94% Occupancy Rate
- 65% Tenant Retention Rate
- 14,800+ Leases
Why a Department-Based Property Management Team Delivers Better Results
Many property management companies assign one property manager to handle every aspect of a landlord's portfolio. While this may seem simple, it often means one person is responsible for leasing, maintenance, inspections, renewals, accounting, owner communication, and tenant relations—all at the same time.
At Townsend Property Management, we take a different approach.
We believe your investment deserves a team of specialists, not a single person trying to wear every hat. Our department-based structure allows each member of our team to focus on what they do best, creating a higher level of service, accountability, and expertise.
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Specialized Expertise
Every area of property management requires a unique skill set. That's why we have:
- A dedicated Leasing Specialist focused on marketing properties, showing homes, and securing qualified tenants.
- A Lease Renewal Coordinator dedicated to maximizing retention and keeping rental rates aligned with market conditions.
- A Routine Inspection Specialist focused on protecting your investment through regular property evaluations.
- Two Maintenance Coordinators ensuring repair requests are addressed quickly, efficiently, and cost-effectively.
- Two Bookkeepers dedicated to accurate financial reporting, owner statements, and trust accounting.
- A dedicated Account Manager for every owner, providing a consistent point of contact and personalized service.
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Faster Response Times
Because responsibilities are divided among specialists, tasks don't get delayed while one person is handling competing priorities. Leasing inquiries, maintenance requests, inspections, accounting questions, and owner communications are handled by team members whose primary focus is that specific area.
Greater Accountability
With dedicated departments, there is clear ownership of every process. Each team member is responsible for delivering results within their area of expertise, creating better oversight and reducing the likelihood of important details falling through the cracks.
Better Protection for Your Investment
Property management is more than collecting rent. It requires proactive maintenance, thorough inspections, careful financial management, strategic lease renewals, and strong tenant relationships. Our team-based approach ensures every aspect of your property receives the attention it deserves.
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The True Cost of Cheap Property Management
We understand that our services may not always be the lowest-priced option in the market. In fact, we often aren't. But when it comes to protecting a valuable real estate investment, choosing a property manager based solely on price can become one of the most expensive mistakes an owner can make.
A missed maintenance issue can turn into a costly repair. Poor tenant screening can result in thousands of dollars in lost rent and property damage. Infrequent inspections can allow small problems to become major liabilities. Accounting errors, compliance issues, and slow response times can all impact your property's performance and profitability.
The reality is that property management fees are one of the smallest expenses associated with owning rental property—but the quality of management can have one of the largest impacts on your return.
We don't strive to be the cheapest. We strive to be the most valuable.
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You Will Actually Make More Money — With Less Time and Stress
Many property owners assume that hiring a property management company is a costly expense. The reality is quite the opposite. When your property is managed with the honesty, integrity, and professionalism that Townsend Real Estate has built its reputation on over the past 43 years, you attract higher quality tenants who stay longer, cause less damage, and require fewer costly repairs. The result is a stronger return on your investment — without the constant burden on your time.
Stop Running in Circles and Start Enjoying Your Investment
Managing a rental property on your own can quickly feel like a second full-time job. Coordinating repairs, handling tenant complaints, chasing rent payments, and managing vendors is not only time-consuming — it is stressful. When you partner with Townsend Real Estate, those responsibilities are handled with clear, consistent communication and full transparency at every step. You keep the benefits of property ownership while reclaiming your time and peace of mind.
A Stronger Screening Process Means Better Tenants From the Start
At Townsend Real Estate, we take tenant placement seriously — because we know how significant this decision is for your investment. Our thorough screening process, advanced application tools, and extensive network of prospective renters allow us to identify qualified, reliable tenants with greater accuracy. In fact, we often maintain a waiting list of pre-screened applicants ready to move in. Better screening from the beginning means fewer problems down the road.
Frequently Asked Questions
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Am I required to make my property available to Section 8?
Property owners are not legally required to accept Section 8 tenants unless your local laws specifically mandate it. We always recommend reviewing the regulations in your area, and we're happy to help guide you through what applies to your property with full transparency. -
Are you licensed?
Yes, Townsend Real Estate is a fully licensed property management company. We hold ourselves to the highest industry standards, because our integrity and your confidence in us are non-negotiable. -
Can I reach you after hours?
Yes. We understand that urgent situations don't follow a schedule, so we provide an emergency contact line for time-sensitive issues. For general inquiries, our team is available during normal business hours and committed to clear, consistent communication every step of the way.
